Information Technology Manager

An experienced, hands-on IT Manager to own the company's internal IT infrastructure, systems, and employee technology support. This person will be the primary owner of day-to-day IT operations and should be comfortable personally handling issues while also establishing strong processes, security, and reliability across the environment.

• Employee helpdesk and end-user support
• Laptop, desktop, software, and endpoint management
• Network infrastructure, connectivity, VPN, and related systems
• Server, cloud, storage, backup, and recovery administration
• Microsoft 365 and other corporate SaaS administration
• Identity, access, permissions, and account lifecycle management
• Cybersecurity practices, patching, monitoring, and vulnerability management
• IT vendor, licensing, hardware, and software management
• Employee onboarding and offboarding from an IT perspective
• Documentation, standards, disaster recovery, and business continuity

• 10+ years of experience
• We are looking for someone who is highly self-sufficient, responsive, service-oriented, and technically strong. This is not a role for someone who primarily manages through others. The right candidate should enjoy being the person who can diagnose a problem, make a decision, and get it resolved.
• Experience supporting a B2B software company or similar technology-driven environment would be strongly preferred.