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Technical Support Engineer — Customer Focus
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-25
Listing for:
Oracle
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Oracle is seeking a Technical Support Associate in Orlando to serve as the primary contact for customers, guiding inquiries via phone, email, or in-person channels and delivering first-line technical support for Oracle product(s).
You will document service requests, contribute to knowledge base articles, and collaborate with cross-functional teams to resolve routine issues, with opportunities to use automation and AI tooling to identify root causes and improve support processes.
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