Director Release Management, Test Environment & Quality Engineering

Business Context Marriott Vacations Worldwide is a leading global vacation company with vacation ownership, exchange, rental, resort and property management, and related businesses across a broad global portfolio. The company serves owner families, members, customers, investors, and associates through a portfolio of vacation ownership brands, exchange networks, and management services. Global Technology Context Global Technology is advancing a multi-year modernization of MVW’s technical and digital products and platforms across business lines.

This role demands a visionary leader with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a leader in recruiting, developing, and retaining technical talent on high performing teams is required. The incumbent is a proven thought leader, a consensus builder, and an integrator of people, processes, and technology. Job Overview The Director, Global Technology (GT) Release Management – Test Environment Management and Quality Engineering directs MVW's enterprise-level release governance, non-production test environments, and quality engineering practices.

The Director oversees the movement of releases through the build, test, staging, and production environments—ensuring release readiness, environment stability, quality standards, and risk controls that allow the organization to scale efficiently. Partnering across external vendors, application development, IT operations, Dev Ops, cybersecurity, architecture, business stakeholders, and the PMO, the Director drives common release strategies, establishes quality gates and risk-based testing, leads test automation and CI/CD integration, and uses data-driven insights to mitigate risk and drive continuous improvement.

As a people leader, the Director leads, coaches, and develops associates and directs third-party resources across release management, code deployment, test environment management, and quality engineering, while managing vendor delivery quality. Expected Contributions Release Governance, Strategy, & Execution Develops common strategies and procedures for release governance across the MVW Enterprise Establishes consistent release management standard operating procedures Maintains an enterprise-wide release calendar Forecasts demand for release resources and identifies opportunities for greater efficiency across the enterprise Collaborates with GT’s Project Management Office (PMO) and release stakeholders to determine appropriate build schedules and creates supporting deployment plans.

Collaborates with Application Development and Development Operations (Dev Ops) teams to define processes and implement best practices for deployments and rollbacks. Coordinates with Software Engineers and Dev Ops teams to correct build errors. Manages release candidate workflows and collaborates with stakeholders to improve process efficiencies. Functions as a liaison between the MVW Enterprise Application Development, and Maintenance and Operations teams to resolve build and baseline control issues.

Develops, analyzes, and maintains tools that support and automate processes for software releases, (e.g., manage workflow, file versioning, and build automation software). Utilizes change/version management software required in the deployment process. Informs senior management of enterprise-wide exposure to release risks and plans to effectively mitigate risks. Establishes standards for capturing release-related performance indicators. Assists in providing reports that identify, for auditing purposes, objects, and files for changes.

Liaison with Change Management to ensure proper documentation is captured for all changes to the production environment Test Environment Management Provides test environment allocation for projects and maintenance releases Provides status and information of all test-environments along with connectivity details Monitors all test environments Investigates and troubleshoot test environment issues and coordinate resolution Analyzes data for identifying trends, spotting test environment issues, and taking…