More jobs:
ITSM & ServiceNow Leader Automation
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-09-03
Listing for:
University of Central Florida
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
University Operations at UCF is seeking to hire an Associate Director of IT Performance and Service Management. This role leads the institution's ITSM program, oversees the Service Now platform, and drives continual service improvement to deliver high-quality, customer-focused technology services.
You will champion AI-enabled automation, establish metrics, report to IT leadership, and collaborate with campus partners to align services with academic and administrative goals.
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