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IT Support Escalation Engineer — MSP Expert
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-09-04
Listing for:
WheelHouse IT
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Wheel House IT in Orlando, FL is seeking a motivated Support Escalation Engineer to deliver high-quality technical support and mentor clients. This is not an entry-level role and requires 2–3 years of MSP experience.
You will provide remote and on-site assistance for PCs, networking equipment, servers, and security, while acting as an escalation point for complex issues. You will work with clients and staff across technical and non-technical backgrounds, communicate incident progress, and own
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