Senior Systems Administrator - Infrastructure Team Lead - Orlando Venues

Amp Think is a leading provider of technology systems for world-class stadiums and arenas throughout North America. This position is based at the Kia Center in Orlando, FL. We re looking for a hands-on technologist - someone equally comfortable managing physical and virtual server infrastructure as they are troubleshooting a network - to own the technical operations of two major venues:
Kia Center and Camping World Stadium.

This is not a pure network administration role. The ideal candidate treats the network as one layer of a larger systems stack that includes compute, virtualization, storage, and the applications running on top of it. This role leads the Orlando infrastructure team s day-to-day technical direction - coordinating priorities, workload, and event-day response - without formal people-management authority; the team continues to report administratively to a separate Regional Manager.

You ll be the primary technical owner for these venues and the lead point of contact for stakeholder communications on-site, supported by Amp Think s team of technology architects, field engineers, and project managers.

In addition to Orlando, you ll have the opportunity to consult on projects outside the market, including SoFi Stadium/Hollywood Park, New York City FC, the new Nissan Stadium, and other iconic venues. Travel is capped at roughly 25% of scheduled work, with 75% dedicated to on-site venue operations.

• Lead the day-to-day technical direction of the Orlando infrastructure team - coordinating priorities, workload, and event-day response - while reporting administratively to a separate Regional Manager.
• Serve as the lead communicator with venue stakeholders - team ownership, event operations, IT staff, and third-party vendors - on all technical matters affecting the network, systems, and event-day readiness.
• Own the full systems lifecycle at the venue: server and hypervisor administration, storage and backup infrastructure, network components, and the integration of new building systems.
• Administer and maintain the venue s compute and virtualization environment (hypervisor hosts, VM lifecycle, storage arrays, backup/replication systems), alongside the underlying multi-layer Cisco Catalyst network connecting telecom rooms, pedestals, and the on-site data center.
• Provision, patch, and troubleshoot servers supporting arena applications - ticketing, POS, IPTV, digital signage, Wi-Fi controllers, telephony - treating these as systems to be engineered and maintained, not just endpoints on a network.
• Participate in project bills of materials (BOMs), development of network and systems strategy for the arena and adjacent parking structure, and technical planning for new initiatives.
• Produce clear technical documentation for delivered systems, including:
  • Server/compute architecture and configuration documentation.
  • High-level and low-level network design documents (IP network, Wi-Fi, IPTV, compute, telephony).
  • Sub-contractor and third-party systems/networking requirements.
• Support arena IT initiatives by provisioning and optimizing infrastructure - server and network alike - for each application running on campus.
• Participate in arena support and manage help desk tickets assigned to the infrastructure team, with an emphasis on root-cause resolution rather than surface-level fixes.
• Act as the primary technical liaison during live events, coordinating in real time with venue operations and vendor teams to resolve issues quickly and keep stakeholders informed.

• 3+ years of experience administering servers and systems infrastructure in a technology-based business or engineering firm (virtualization, storage, or enterprise compute environments strongly preferred).
• A technical/IT or engineering degree in a related field;
  Bachelor's degree preferred.
• Strong working knowledge of enterprise virtualization platforms (e.g., VMware, Nutanix, Hyper-V) and server operating systems (Windows Server and/or Linux).
• Solid working knowledge of Cisco networking (CCNA-level or equivalent hands-on experience); CCNP a plus but not required - this role prioritizes breadth across systems over deep network specialization.

• Ability to work in a high-pressure, multi-priority environment with competing personalities and deadlines.
• Ability to build and maintain strong relationships both inside and outside the organization.
• Strong organizational skills and the ability to diagnose and articulate solutions across the full stack - server, storage, virtualization, and network.
• Excellent communication skills, including the ability to lead stakeholder conversations, translate technical detail for non-technical audiences, and act as the face of Amp Think s technical team at the venue.
• Comfort with scripting/automation (Power Shell, Python, or similar) for operational efficiency a strong plus.
• Capability to multi-task and respond to change effectively and positively.
• A passion for learning and continuous education…