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Incident & Problem Management Analyst

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Travel + Leisure Co.
Full Time position
Listed on 2026-09-06
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Incident & Problem Management Analyst

Travel + Leisure Co. is seeking an Analyst for Incident and Problem Management to provide 24x7 support on a rotating schedule for Major Incidents. You will assess incidents, elevate to technical teams, track progress, and deliver timely communications to leadership.

The role requires ITIL familiarity, strong communication, and experience with ITSM tools. You will coordinate RCA activities and collaborate across large enterprise teams to ensure rapid problem resolution.

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