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Senior Helpdesk Technician: Network, VoIP & Cloud SME
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-09-09
Listing for:
i-Tech support, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
i-Tech Support, Inc. in Orlando, FL is seeking a Tier 3 Helpdesk Technician to resolve the most complex incidents escalated from Tier 1 and Tier 2. You will serve as a SME in networking, firewalls, VoIP, and cloud technologies, while mentoring junior staff.
You will collaborate with system administrators and IT teams to ensure timely resolution, artifacts, and thorough documentation of fixes. A strong root-cause analysis mindset is essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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