Digital Marketing Ops Associate

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Job Description
** Job#: 3051496
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* Job Description:

**** Digital Marketing Ops Associate
***
* Location:

** Orlando, Florida (Onsite)
** Role Overview
** We are seeking a detail-oriented Digital Marketing Operations Associate to support rental e-commerce and digital marketing operations across a resort portfolio. This role supports website content, quality assurance and user acceptance testing, business listings, online reputation management, search marketing, email marketing, property onboarding, and performance reporting. The position involves collaboration with various internal teams and external vendors to maintain accurate and effective digital content.
** Key Responsibilities
*** Manage and update business listings across platforms like Google Business Profiles, Trip Advisor, and Yext.
* Support the execution, monitoring, and optimization of paid search campaigns with partners like Google.
* Assist with the execution of email marketing campaigns designed to increase traffic and sales, including managing requests and coordinating deliverables.
* Work with internal clients to understand requirements, coordinate details, and collaborate with database management to ensure campaign needs are met.
* Generate and distribute recurring performance reports using analytics and reservation technology platforms.
* Support onboarding and training of property personnel on review response and reputation management platforms.
* Coordinate multiple digital marketing work streams and property-level requests while maintaining accuracy and meeting deadlines.
** Required Qualifications
***
* Experience:

** One to two years of relevant experience digital marketing, specifically within the hotel, timeshare or hospitality industry.

Experience with email campaigns that drive traffic and sales is required.
*
* Skills:

*** Strong attention to detail, organizational skills, and commitment to accuracy.
* Ability to manage multiple priorities and deadlines in a fast-paced environment.
* Proficiency in conducting structured testing, documenting issues, and validating corrections.
* Strong written and verbal communication skills with a professional, service-oriented approach.
* Ability to work independently and collaborate effectively across departments.
** Preferred Qualifications
*** Hands-on experience with Google Ads, Google Analytics, and paid search campaign management.
* Experience with Workfront or a similar project management platform.
* Familiarity with Yext, Trip Advisor, or other Online Travel Agencies (OTAs).
* Experience with CMS platforms, online reputation management tools, and central reservation systems (CRS).  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once…