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Customer Service Representative
Job in
Orlando, Orange County, Florida, 32801, USA
Listed on 2026-08-26
Listing for:
MasterBrand Cabinets
Full Time
position Listed on 2026-08-26
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Respond to customer inquiries (phone, email, web) within 8 business hours and log communications in Salesforce;
Create and maintain service work orders and warranty appointments in Salesforce with full documentation;
Check warranty calendar availability, schedule appointments, confirm technician assignments, and update calendar entries;
Coordinate construction schedules with superintendents and update Salesforce to reflect real-time changes;
Close out service work orders after verifying completion, parts used, and customer sign-off
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