Supply Chain Program Coordinator

Orlando, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

When you rely on airlines to connect you in flight, you rely on Thales. In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertain passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Thales is looking for a Supply Chain Program Coordinator to directly manage Performance Based Logistics (PBL), Avionics By The Hour (ABTH), and consignment-related customer programs, as well as ensure the timely delivery of new equipment to designated OEM Linefit production facilities. This position is accountable for the end-to-end performance of each program, with a strong focus on customer on-time delivery and product availability.

The Supply Chain Program Coordinator will manage inventory across various phases of the lifecycle, including production, finished goods, serviceable rotable pools, unserviceable repairs, and obsolescence, across multiple physical locations such as customer forward stocking locations, third-party logistics (3PL) facilities, Thales in-house stock, and repair work in progress (WIP). The assigned customer base includes OEM airplane and helicopter manufacturers, commercial airlines, and MRO companies.

In this position, you will also be responsible for the deployment and management of Thales’ logistics infrastructure and related customer order and stock management activities to provide world-class service to our customers. You will need to understand end-to-end processes and material flows and troubleshoot issues and/or data problems as they occur. You will be responsible for achieving 100% on-time delivery for OEM Linefit programs by working closely with the Thales Supplier Network and end customers.

This position will lead or participate in ongoing discussions and meetings with customers, in-service program managers, account management teams, finance, and suppliers regarding program performance on a routine basis (daily, weekly, or monthly, as defined by each program or as required). Excellent attention to detail is essential to ensure the timely flow of materials and information to customers, while ensuring all parties across the internal and external supply chain are aligned to the same plan.

You will also proactively identify gaps in material availability or performance and take appropriate action to mitigate risk.

Manage end-to-end supply chain performance and key program metrics to achieve customer satisfaction and Thales financial goals, including customer on-time delivery/order fulfillment, inventory accuracy and budget compliance, product availability, core return time, repair WIP turnaround time (TAT), part rejection and OEM Final Assembly Line (FAL) issue resolution, replenishment rate, obsolescence/supersession management, inventory turns, and days-of-supply inventory coverage. Manage customer demand, orders, and supply requirements by processing and acknowledging customer orders;

replenishing items consumed at forward stocking and customer locations from Thales or 3PL program stock; driving customer/program production schedules;…