Senior Service Technician

Join to apply for the Senior Service Technician role at 4 Seasons Air Conditioning & Heating, Inc.

The Senior Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for industrial, commercial, and residential customers.

Representative duties include:

• Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales.
• Leading by example an ad‑hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task.
• Performing special and complex service jobs without assistance, including performing periodic on‑call duties, as required.
• Training Service Department and other employees on service‑related subjects, including call‑back prevention, servicing tips, and equipment protocols.
• Conducting quality control inspections of service jobs, monitoring the technical progress of newly assigned service employees, including start‑up oversight.
• Conducting point‑of‑work sales of Indoor Air Quality services, unit components, unit replacements, add‑on units, and residential service contracts.
• Developing lead referrals for sales staff.
• Conducting non‑service, lead‑tech level work in support of the Indoor Air Quality and Installation Departments, as assigned.
• Assisting the Service Manager with administration, dispatching, and on‑site evaluation work.
• Performing related duties as directed by the Service Manager.

• High school graduate and graduate of a post‑secondary HVACR program of instruction of two or more years in duration.
• Five or more years of successful and full‑time HVACR experience, either as a commercial service or commercial installation technician.
• Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all employees.
• Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in (state).
• Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self‑study, company training, manufacturers' workshops, and other professional development activities.
• Current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current insurance carrier.
• Interest, initiative and ability to be trained in low‑key point‑of‑service sales techniques, including developing sales leads, sales of unit replacements, add‑on units, IAQ services, and service contracts.
• Ability to work under pressure of time, non‑standard schedule, supervision considerations, weather, customer needs, and backlog constraints.

• Competitive salary
• Dental insurance
• Health insurance
• Tuition assistance
• Vision insurance
• 401(k) and matching
• Company car
• Free uniforms
• Opportunity for advancement
• Paid time off
• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year‑Round Work
• Spiffs, Rewards, & Employee Contests