Lead Maintenance Technician

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more at

LOCATION: Amara Metrowest - Orlando, FL

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full‑time, regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company‑paid employee assistance, mental health, and wellness programs

• 1‑3 years Maintenance experience (apartment maintenance experience preferred).
• Troubleshooting and problem‑solving skills.
• Budget or basic business finance helpful.
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
• Valid driver's license (free from major moving violations) and dependable transportation.

• Must be able to use various hand tools and test equipment.
• Must be able to bend, stoop, and kneel for extended periods of time.
• Must be able to push and pull up to 300 pounds on wheels.
• Must be able to lift up to 50 pounds.
• Must be able to climb ladders of up to 40 feet in height.
• Must be able to use a hand‑truck.

• Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
• Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Responds and resolves emergency maintenance requests for after‑business hours calls (weeknights, weekends, and holidays).
• Prepares vacant apartments to make rent ready.
• Performs preventative maintenance work.
• Keep the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
• Interacts directly with residents.
• Maintains logbooks and databases; enters service requests and status updates into database.
• Assists in monitoring contractors work performance.
• Supports the Maintenance Manager in meeting budget responsibilities.
• Follows and promotes company policies and procedures.
• Must make Customer Service a priority.
• If the property does not have a housekeeper, Apartment Maintenance Technician light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in a clean, orderly, and working condition.

• A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAC policy.
• Communicate with residents and prospects in a manner consistent with PAC's standards.
• Read and/or listen to resident requests/complaints.
• Receive resident complaints in a calm, open, and professional manner.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc. to residents' apartments.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager.

As part of your daily maintenance routine, you may be required to move appliances from one apartment unit to another apartment unit on opposite ends of the property. The appliance may have to be transferred by means of a hand truck up one to three flights of steps. These appliances will range in weight from 75 to well over 300 pounds.

• Commercial laundry rooms are equipped with single washing machines and/or stacked (double) clothes dryers which you will be required to move in order to repair and perform preventative maintenance.…