Laundry Maintenance Manager

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive.

Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

As a Laundry Maintenance Manager, you will lead the maintenance team responsible for keeping commercial laundry equipment, systems, and facility operations running safely and efficiently. This hands-on leadership role combines technical expertise, preventive maintenance, project management, budgeting, procurement, and Team Member development.

In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.

• Manage the maintenance department budget by tracking expenses and overseeing proactive procurement.
• Manage the procurement, inventory, and maintenance of tools, equipment, parts, and materials.
• Lead and coordinate engineering projects, preventive maintenance, repairs, and daily maintenance operations.
• Develop and maintain departmental schedules to support continuous laundry operations.
• Lead the maintenance team through clear expectations, accountability, training, and performance management.
• Lead the Laundry Safety Committee and promote a strong culture of workplace safety.
• Maintain and troubleshoot commercial laundry equipment, including Milnor and Chicago equipment, automated rail systems, pneumatics, and logic controls.
• Troubleshoot and maintain steam, pneumatic, hydraulic, plumbing, electrical, mechanical, and low-voltage systems within a commercial laundry environment.
• Inspect equipment and facility systems to identify potential issues, safety hazards, and opportunities for proactive repairs.
• Use HotSOS and other technology to document work orders, inspections, repairs, and maintenance activities.
• Read and interpret blueprints, technical data, schematics, and Operations & Maintenance (O&M) manuals.
• Communicate professionally with Team Members, leadership, vendors, and other departments through radios, phones, email, and in person.
• Perform general custodial and maintenance duties as needed to support laundry operations.
• Perform additional duties as assigned by resort operations leadership.

• Minimum of 3 years of leadership experience in a commercial laundry environment.
• Strong knowledge of commercial laundry equipment, including Milnor and Chicago equipment, automated rail systems, pneumatics, steam, hydraulic, electrical, and mechanical systems.
• High school diploma required;
  Associate's or Bachelor's degree in a maintenance-related field preferred.
• Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve mechanical, electrical, plumbing, refrigeration, and equipment-related issues.
• Ability to read and interpret blueprints, technical data, schematics, and O&M manuals.
• Strong organizational, communication, and leadership skills with the ability to manage multiple priorities and meet deadlines.
• Minimum of 1 year of computer experience with the ability to use HotSOS and other maintenance technology.
• OSHA Safety Certification preferred.
• Valid…