Training Manager, Marketing In House

* Design, implement, and oversee
** initial and ongoing training programs
** for In-House Marketing Coordinators and Concierge staff.
* Ensure team members are fully trained on:
* Conduct regular skill-building sessions, role-playing exercises, and performance coaching to improve penetration rates, show factors, and overall productivity.
* Partner with Sales Leadership and Corporate Training teams to align training initiatives with current sales strategies and marketing programs.
* Identify development opportunities and create action plans to support career growth and internal advancement.
* Wyndham products, ownership benefits, and brand standards
* Tour flow, booking processes, and tour qualification criteria
* Owner engagement, objection handling, and customer service excellence
* Compliance standards, policies, and marketing program guidelines
* Bachelor’s degree or coursework in Business Administration or a related field,
** or equivalent professional experience**.
* Minimum of
** 2 years of management experience
** in marketing.
* ** 2–3 years of Wyndham Marketing experience preferred**.
* Excellent verbal and written communication skills with a consistently high level of professionalism.
* Proven ability to coach, counsel, motivate, and develop direct reports.
* Strong customer service skills, including the ability to professionally manage and resolve owner concerns.
* Ability to multi-task effectively in a fast-paced, performance-driven environment.
* Strong negotiation and problem-solving skills.
* Working knowledge of marketing databases and reporting systems.
* Detail-oriented, accurate, and highly organized.
* Ability to recruit, train, and retain high-performing marketing talent.
* Ability to carry out responsibilities in compliance with company policies and applicable laws.

Wyndham Destinations is an
** Equal Opportunity Employer**. All qualified applicants will receive consideration for employment without regard to any protected characteristic. If you require a reasonable accommodation during the application or recruiting process, please email ****, including the position title and location.
* Medical* Dental
* Vision* Flexible spending accounts
* Life and accident coverage
* Disability* Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
* Wish day paid time to volunteer at an approved organization of your choice
* 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
* Legal and identify theft plan
* Voluntary income protection benefits
* Wellness program (subject to provider availability)
* Employee Assistance Program
#J-18808-Ljbffr