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Assistant Vice President Operations

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Sedgwick Claims Management Services Ltd
Full Time position
Listed on 2026-03-12
Job specializations:
  • Management
    Operations Manager, Healthcare Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Assistant Vice President Operations page is loaded## Assistant Vice President Operations locations:
Orlando, FL:
Eden Prairie, MNposted on:
Posted Todayjob requisition :
R71234

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Assistant Vice President Operations
** Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near this Center of Excellence:
**** Orlando, FL :
** 12650 Ingenuity Dr Orlando FL 32826
** Eden Prairie, MN** : 11000 Prairie Lakes Drive Eden Prairie, MN 55344
** PRIMARY

PURPOSE:

** To be responsible for the technical and operational functions for assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager resides; to handle the staffing and training needs, as well as staff development, career and succession planning; and to be responsible for budget preparation and profit and loss management for assigned office(s).

Has direct and/or indirect responsibility for 100-299 colleagues.
** ESSENTIAL FUNCTIONS and RESPONSIBILITIES
*** Responsible for overall operations management for all locations/offices within an area.
* Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
* Establishes business plan with goals and objectives for the assigned area and locations/offices.
* Monitors management reports relating to the area/office performance.
* Assists with the coordination of sales and client service efforts.
** ADDITIONAL FUNCTIONS and RESPONSIBILITIES
*** Performs other duties as assigned,
* Supports the organization's quality program(s).
* Travels as required.
** SUPERVISORY RESPONSIBILITIES
*** Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
* Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
* Provides support, guidance, leadership and motivation to promote maximum performance.
** QUALIFICATIONS
* *** Education & Licensing
** Bachelor's degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.
** Experience
* * Ten (10) years claims management experience or equivalent combination of education and experience required to include four (4) years supervisory experience.
** Skills & Knowledge
*** Strong technical claims knowledge
* Excellent oral and written communication, including presentation skills
* PC literate, including Microsoft Office products
* Leadership/management/motivational skills
* Analytical and interpretive skills
* Strong organizational skills
* Excellent interpersonal skills
* Excellent negotiation skills
* Ability to work in a team environment
* Ability to meet or exceed Performance Competencies
** WORK ENVIRONMENT
** When applicable and appropriate, consideration will be given to reasonable accommodations.
** Mental:
** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
** Physical:
** Computer keyboarding, travel as required
** Auditory/Visual:
** Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances.…
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