Director of Entertainment Technical Fleetwide

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow.

Your career path with us starts here!

The Director, Entertainment Technical Operations is established as a shoreside leadership role responsible for developing, implementing, and continuously improving the technical and operational framework for entertainment across the fleet. This position will play a critical role in driving consistency, scalability, and operational excellence as the organization grows. Regular travel onboard company vessels is required to support shipboard operations, assess performance, and ensure alignment with established standards.

The Director, Entertainment Technical Operations is a highly operational, hands‑on leadership role requiring regular shipboard engagement, direct oversight of technical teams, and strong coordination between shipboard and shoreside stakeholders. This position is responsible for establishing clear standards, optimizing technical systems, and ensuring the consistent delivery of high-quality entertainment experiences across all vessels.

• Technical & Operational Leadership: The Director, Entertainment Technical Operations is responsible for establishing and maintaining fleet‑wide technical standards and standard operating procedures to ensure consistency across all vessels. The role oversees preventative maintenance programs, ensuring equipment is properly maintained and that shipboard teams adhere to structured maintenance schedules and ongoing technical training. The Director plays an active role in supporting major events, activations, and operational initiatives, while regularly traveling onboard to assess performance, troubleshoot issues, and provide hands‑on guidance to shipboard teams.
• Workforce Management & Development: This role partners in the recruitment, interviewing, and selection of entertainment technical personnel and oversees staffing plans, rotations, and deployment across the fleet. The Director maintains consistent communication with onboard Technical Supervisors to ensure alignment, provide guidance, and support day‑to‑day operations. Additionally, the role is responsible for advancing training programs, leadership development, and succession planning while promoting safe, sustainable work practices, including fatigue risk management.
• Reporting & Performance Management: The Director establishes and manages structured operational reporting from shipboard teams, including weekly updates that provide insight into technical performance and readiness. By monitoring trends, identifying opportunities for improvement, and implementing corrective actions, the Director enhances overall operational effectiveness. The role also provides ongoing feedback and performance input while improving visibility into fleet‑wide execution through clear, consistent reporting and communication.
• Financial & Asset Management: In partnership with the Head of Entertainment, the Director develops and manages technical budgets, ensuring resources are allocated effectively to support operational needs. The role oversees equipment lifecycle planning, maintenance strategies, and replacement planning, while supporting purchasing, inventory control, and asset management processes. The Director also manages vendor relationships and drives cost efficiencies through standardization, preventative maintenance, and the reduction of emergency expenditures.
• Cross‑Functional Collaboration: The Director builds strong working relationships with key shipboard leaders, including Chief Engineers and Facilities teams, to ensure alignment and operational success. The role coordinates technical requirements for charters, group bookings, and special events, while providing leadership and oversight during dry docks, refits, and vessel projects. Acting as the primary liaison between shipboard teams and…