Games Supervisor

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Full Time Sales / Games Orlando, FL, US

7 days ago Requisition

Salary Range: $17.00 To $17.00 Annually

Supervises and coordinates activities and operations of the midway games, arcades, and remote-control amusement departments and staff.

• Supervisesoperation,providing high-qualityguestserviceandmaintainingmerchandisingand cleanliness standards
• Ensuresthatstaffisfullytrainedandhasfullknowledgeofalljobfunctions
• Ensuresoperationisfullystockedandthatmerchandiseandvisualstandardsaremet
• Maintainsahighlevelofguestservicebyensuringthatmerchandising/recoveryiscompletedandthat register and guest service area is processing guests in a timely manner
• Ensurescomplaintsfromguestsarequicklyresolved
• Workswith Games Managertodevelopcreativeplanstoincreaseoperationsales
• Trains,supervises,motivates,anddevelopsstaff
• Assuresstaffconformstoorganizationalpoliciesandprocedures
• Provides day-to-dayguidanceandoversightofsubordinates
• Assistswiththeunloadingoftrucks,sortingofmerchandise,stockinggames,andthereconciliationof all cash and inventory transactions
• Carriesoutrelateddutiesinotheroperationsthroughoutthe United Statestosupporttheneedsofthe  Company
• Ensuresthatthesiteoperatesinfullcompliancewithapplicablelaws,regulations,andcompany policies
• Conductsselfinapositivemannerwhendealingwithparkpersonnel,guests,and vendors
• Keepsuptodateonoverallactivitiesoftheteam,identifyingproblemareas, andtakingcorrective actions
• Prepares all necessary reports and paperwork in an accurate and timely manner Performs other related duties as assigned by management
• Directlysupervisesupto
  30employeeswithintheoperationonanygivenday
• Carriesoutsupervisoryresponsibilitiesinaccordancewiththeorganization’spoliciesandapplicable laws
• Responsibilities include training employees; planning, assigning, and directing work

• Onetotwoyearsrelatedexperienceorequivalent
• Demonstratedproficiencyinsupervisingandmotivatingsubordinates
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Excellentpresentationskills
• Basiccompetenceinsubordinates’dutiesandtasks
• Strong organizational,problem-solving,andanalyticalskills
• Abilitytomanageprioritiesandworkflow
• Versatility,flexibility,andawillingnesstoworkwithinconstantlychangingprioritieswithenthusiasm
• Goodjudgementwiththeabilitytomaketimelyandsounddecisions
• Creative,flexible,andinnovativeteamplayer
• Professionalappearanceanddemeanor
• Ability to effectively communication with people at all levels and from various backgrounds

• Problem Solving
  --Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  
  Developsalternativesolutions;
  
  Workswellingroupproblemsolvingsituations;
  Uses reason even when dealing with emotional topics
• Guest Service
  --Managesdifficultoremotionalguestsituations;
  
  Respondspromptlytoguestneeds;
  Solicits guestfeedbackto improve service;
  
  Responds torequestsfor service and assistance;
  
  Meets commitments
• Interpersonal Skills
  -- Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to otherswithoutinterrupting;
  
  Keepsemotionsundercontrol;
  
  Remainsopentoothers’ideasandtriesnew things
• Leadership
  --Exhibits confidence in self and others;
  Inspires and motivates others to perform well;
  Effectively influences actions and opinions of others;
  Accepts feedback from others;
  Gives appropriate recognition to others

• Continuallyrequiredtostand
• Continuallyrequiredtowalk
• Continuallyrequiredtoutilizehandandfingerdexterity
• Continuallyrequiredtotalkorhear
• Continuallyexposuretowetand/orhumidconditions(non-weather)
• Continuallyexposuretooutsideweatherconditions
• Continuallyexposuretoextremeheatorcold(non-weather)
• Frequentlyrequiredtoclimb,balance,bend,stoop,kneelorcrawl
• Frequentlyrequiredtolift/push/carryitemsupto
  25pounds
• Occasionallyrequiredtosit
• Occasionallyutilizevisualacuitytooperateequipment,readtechnicalinformation,oruseakeyboard
• Occasionallyrequiredtolift/push/carryitemsupto
  50pounds
• Occasionallyworkinhigh,precariousplaces
• Occasionally loud noise

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.