Sales Leader - Orlando North

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive.

We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities. Manages risk/return and drives quality for new and/or existing clients.

Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks. Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis. As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.

Customer Focused
- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk
- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

As a manager of talent in PNC, you will be expected to:
Cultivate diverse teams and inclusive workplaces to expand thinking; live the values with transparency and courage; enable change to drive innovation; achieve results with personal ownership; empower and trust others in decision making; develop the best by raising the bar with every talent decision.

• Account Management
• Client Prospecting
• Competitive Advantages
• Customer Relationships
• Identifying Sales Opportunities
• Negotiation
• Results‑Oriented Competencies
• Conflict Management
• Decision Making and Critical Thinking
• Effective Communications
• Managing Multiple Priorities
• Sales Management
• Selling

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Bachelor’s degree

No Required Certification(s)

Licenses

No Required License(s)

PNC offers a comprehensive range of benefits, including medical/prescription drug coverage with a Health Savings Account feature, dental and vision options; employee…