Community Association Manager; General Manager

Overview

Join our Team! Leland Management is seeking a General Manager (onsite Community Association Manager) for one of our communities in the South Ocala, FL area. The position is full-time with a competitive salary and excellent benefits. Leland Management has been named one of Central Florida’s Best Places to Work for 16 consecutive years, including winning first place in our category for 2021.

The Executive Director CAM (General Manager) serves as the operating officer for the community. Responsible for administration, operations, and maintenance of the overall community including common areas and facilities, ensuring services are conducted and fulfilled in a manner consistent with the goals and objectives of Leland and the Board of Directors based on the association’s needs.

• Based on sound fiscal policy, applicable state regulatory agency regulations, and membership needs, budgets and oversees annual operating, cash flow, capital expenditure, and reserve fund expenditures on behalf of the Association’s Board of Directors.
• In conjunction with the preparation of annual budgets, make recommendations on annual base assessments, special use fees, and special benefited and exclusive use assessments.
• Direct a financial program designed to achieve operational self-sufficiency, maximum return on investment accounts, and afford security over Association assets.
• Complies with and enforces the governing documents, while implementing policies of the Board.
• Prepares and presents recommendations, analyses, and topics of general interest to the Board and membership.
• Works with the membership to overcome problems of mutual concern and resolve conflicts.
• Evaluates the condition of all association facilities and common use properties on an ongoing basis, effecting remedial action as necessary to ensure the appropriate quality of service and program for the membership.
• Becomes knowledgeable of and implements all operating manuals.
• Supervises and provides both training and professional development programs for assigned staff.
• Prepares and implements short-term and long-term operating plans for Board review and approval, including goals and strategies for accomplishment.
• Develops and promotes an effective and informative membership communications program.
• Ensures compliance with all regulatory requirements pertaining to health, hygiene, and safety.
• Provides leadership, direction and guidance on the design, construction, and setup of remodeling and updates within community facilities.
• Creates strategic and operational plans on a performance basis to assist in due diligence, feasibility and planning for the future needs of the community.
• Contributes to the strategic and policy making efforts of the community through participation on the Operating Committee.

Degree in business administration, hospitality industry, or hands‑on equivalent field experience is preferred. Continuing education and/or related experience in community association management, recreation management or club management is a plus.

Must maintain state Community Association Managers License. Professional affiliation with Association of Community Association Managers and/or National Recreation & Parks Associations Institute, or equivalent is highly preferred but not required.

Must be able to read, write and speak English. Must be able to read and interpret simple and complex documents, reports, and correspondence. Must be able to speak effectively with clear speech to individuals and groups. Multilingual skills helpful but not required.

Must be able to apply common‑sense logic and understanding to carry out instructions provided in written and/or oral form, solve problems involving several variables, interpret a variety of instructions, demonstrate effective interpersonal skills, sound judgment and decision‑making, and utilize mathematical skills. Must be able to accurately perceive, comprehend and analyze situations, data and incidents.

Must be able to stand, walk, sit, talk and listen; use hands and fingers for computer work and paperwork; lift and/or carry…