Client Support Operations Leader
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-23
Listing for:
Outcomes®
Full Time
position Listed on 2026-07-23
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Outcomes is seeking a Manager, Client Support to lead a frontline team in Orlando, ensuring high-quality service, efficient queue management, and strong coaching. You will drive performance, handle escalations, and partner with cross-functional teams to optimize workflows.
The ideal candidate will have extensive call center leadership experience, deep knowledge of customer experience metrics, and familiarity with Salesforce. This role relies on in-person collaboration in a fast-paced environment.
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