Executive Director - Lake Nona YMCA Family Center

Lead Lake Nona YMCA as Executive Director! Manage operations, staff, wellness, & sports programs to empower the community.

Under the general direction of the District Executive/District Vice President, the Executive Director manages the overall operations of a Family Center, including staff and programs. The Executive Director supervises, develops and implements a full range of services including Membership, Wellness, Aquatics, Sports and Family Programs, Facilities Management, Scholarship and Board Development.

• Bachelor’s degree or equivalent work experience required.
• Minimum of 5 years of progressively responsible experience in operations management in health and wellness or similar industry experience required.
• Minimum of 3 years progressively responsible experience with fiscal management, including budget development, revenue growth, member retention, fundraising, program management, community relationship building required.
• Experience in working closely with volunteers required; board leadership and/or volunteer leadership committees highly preferred.
• Microsoft Office proficiency required. With the ability to learn and adapt to new technology. Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures.
• Must obtain within 60 days of employment and then maintain current certifications in CPR, First Aid, AED and Oxygen Administration.

• Creates vision and establishes direction: thinks strategically; plans for future operational growth; implements business objectives.
• Effectively develops and manages people and resources: leads effectively; advocates diversity; develops and recognizes people/resources; engages in problem solving; manages conflicts; possesses high-level organizational skills.
• Creates and maintains a focus on membership and program growth: engage and connect with members; responds to members’ needs; builds relationships; focuses on quality standards.
• Builds community resources (involvement, volunteers and financial development): builds community relationships; tells the Y story; builds Board leadership; embraces and demonstrates commitment to volunteerism; understands and implements the fundraising process.
• Models professionalism and communicates effectively: exudes integrity; inspires others; exhibits expert level of verbal and written communication; promotes and represents the mission and core values of the YMCA of Central Florida.
• Manage the Family Center’s operational budget to achieve a positive financial surplus and positive revenue growth.
• Recruit, select, develop and retain appropriate skill depth level of department leads for the Family Center. Supervise department leadership and Family Center staff. Establish training and career succession plan for department leads.
• Provide leadership to Family Center staff through establishment of high-performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Direct Family Center Membership strategies and initiatives, resulting in positive growth of membership revenue and units.
• Guide positive growth in Family Center member retention through activity usage and participation in the core programs of Wellness, Aquatics, Sports, Family Programs, and Volunteers.
• Develop and implement quality programs and schedules to meet the needs of members. Encourage and listen to member feedback to improve program quality.
• Identify and employ best practices in systems and technology to support efficient and effective management of the Family Center.
• Maximize facility and equipment usage during operating hours. Manage and maintain clean facilities, property, and equipment within the Family Center.
• Ov…