Operations Director

Operations Director

Storti Quality is synonymous with excellence in inspection, consulting, and construction support services for utilities and contractors. With decades of industry experience, we've earned our reputation by consistently delivering solutions that set the benchmark for quality and reliability. Our unwavering commitment to the highest standards drives every project we undertake, ensuring that our clients achieve success with confidence. At Storti, we don't just meet expectations—we exceed them.

Storti Quality Services is hiring an Operations Director. The Operations Director provides support to and leads the operations for Storti Quality Services. This individual manages the productivity and profitability of the overall project/contract and the entire Operations team. This individual will direct and ensure the smooth cross-functioning of project/program management functions relative to planning, organizing, directing, controlling, and financial management.

Compensation for this role is based on experience.

Candidates with previous utility contractor experience preferred.

Duties and Responsibilities:

• Lead, mentor, and supervise all field personnel, superintendents, and back-office staff, fostering a collaborative and high-performing team environment.
• Responsible for the development and execution of the Operations schedule.
• Actively engage in the budget process, meeting budget expectations, exceeding revenue projections, and income targets.
• Manage the labor and non-labor expenses associated with performing services handled within the boundaries of the approved budget.
• Responsible for providing accurate financial forecasting to senior management.
• Responsible, with the help of other senior leadership, for the review of professional service agreements, proposals, and cost estimates for projects, arranging for their review and execution by senior management.
• Provide technical support regarding client documentation applications, client systems and maintain overall expertise of internal and external digital systems required for field and client.
• Monitor safety, quality, and productivity daily, and provide actionable written and verbal feedback to direct reports on a consistent basis.
• Enforce overall compliance including Operator Qualifications, safety, eHASP, Contractor Standards, DOJTs, and OSHA as required by the client and safety.
• Develop and maintain a positive, productive work environment to foster the growth of productive.
• Provide strategic and technical input to drive the overall growth of the business unit (BU). This includes, but is not limited to, territorial opportunities, participation in conferences, promotional literature, and/or unique client relationships.
• Develop and implement creative cost-saving and income improvement solutions for meeting and/or exceeding the firm's financial targets and goals.
• Responsible for performance management and career development of staff to enhance employee personal growth, morale, and the ability to advance within the organization. This includes identification of key individuals and proper succession planning.
• Provide for and coordinate with internal necessary personnel, all required personal protective equipment (PPE) and other related equipment, supplies and training deemed necessary to properly perform work as it pertains to the geographic location and/or the best interest of the client or program.
• Responsible for the management of all related timecards, expense reports, paid time off (PTO), credit cards, etc. as it pertains to the employees within assigned area.
• Develop and coordinate onboarding schedules for newly hired employees in coordination with the Program Manager and Talent Acquisition.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Ensure employees have reviewed the company handbook and safety manual.
• Provide leadership to others through example and sharing of knowledge/skill.
• Complete employee performance evaluations and work cohesively with HR to develop measurable goals.
• From time to time participate in industry associations and community/civic activities in a…