Assistant Director of Data Quality and Analytics

Assistant Director of Data Quality and Analytics - (2675-1) Job Title Assistant Director of Data Quality and Analytics Location Clerk of Courts - Orlando, FL US (Primary) Category Management Salary Grade $44.25 - $59.73 Job Type Full-time Job Description Job Overview

The Assistant Director of Organizational Excellence serves as a strategic business partner with all levels of leadership, guiding organization-wide strategies that drive operational excellence, data-informed decision-making, continuous improvement, and a culture of quality. This position provides strategic leadership and oversight of the Organizational Excellence Department, ensuring the effective delivery of business intelligence, operational analytics, quality management, and continuous improvement initiatives. Responsibilities include leading cross-functional initiatives, benchmarking and implementing best practices, and establishing and monitoring performance metrics.

Employees performing in this job function may perform some or all the duties. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Assist in developing and implementing the Organizational Excellence Strategic Plan and monitor progress toward goals.
• Partner with executive leadership to translate strategic priorities into measurable operational objectives and performance outcomes.
• Lead enterprise-wide initiatives that advance organizational effectiveness and strategic priorities.
• Provide strategic leadership and oversight in data analytics and quality assurance to support organizational priorities.
• Develop and oversee implementation of an Organizational Excellence roadmap that integrates data insights, process improvement, and quality management.
• Provide leadership and direction to department managers, including coaching, mentoring, performance feedback, and professional development to achieve departmental and organizational objectives.
• Foster a culture of empowerment, accountability, collaboration, quality and continuous improvement.
• Lead and oversee strategic projects and cross-functional initiatives to advance organizational priorities and achieve measurable results.
• Model and reinforce a culture of collaboration across all teams.
• Partner with the Director to advance the organization's business intelligence and analytics strategy and governance in alignment with organizational priorities.
• Monitor organizational performance through enterprise reporting and recommend strategic actions.
• Provide strategic leadership to advance enterprise data governance and reporting standards that promote data integrity, consistency, and informed decision-making.
• Evaluate and prioritize opportunities for new BI initiatives and operational improvements through business cases.
• Lead organizational benchmarking efforts to identify best practices, evaluate performance, and recommend continuous improvement opportunities.
• Provide strategic leadership to advance continuous improvement initiatives and promote a culture of operational excellence aligned with organizational priorities.
• Develop, implement, and monitor enterprise performance and quality metrics, auditing programs, and compliance frameworks to measure organizational effectiveness and support strategic objectives.
• Evaluate root cause analysis findings and recommend strategic improvement priorities to support organizational performance.
• Drive adoption of Lean Six Sigma, Kaizen, or other improvement methodologies to foster a culture of operational excellence and continuous improvement.
• Serve as executive sponsor and governance owner for cross-functional organizational initiatives.
• Identify organizational risks related to analytics, reporting, data quality, and operational performance and implement mitigation strategies.
• Present strategic recommendations, organizational performance trends, emerging risks, and improvement opportunities to executive leadership.
• Ensure effective collaboration among analytics, project delivery, process improvement, operational stakeholders, and business partners to deliver solutions/results.
• Perform…