REVELxp - General Manager, USF and UCF, Orlando, FL

Description REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

The General Manager is responsible for leading and managing daily event operations for all tailgating events and event rental operations. Other duties also include mentoring team members, setting performance objectives, and the oversight of operations, assets, events and asset management. A successful General Manager performs efficiently in a high-energy environment, demonstrates excellent problem-solving and decision-making skills and leads and manages people, ensures operations run smoothly, and achieves revenue targets.

The selected candidate must live in the Orlando, Florida area.

The General Manager reports to the Regional Vice President.

• Full oversight of all revenue related activities (tailgates and event rentals), which include goal setting, forecasting, and the development and execution of sales strategies
• Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives
• Responsible for owning and growing relationships with university partners across multiple departments
• Craft, implement, and oversee guest communication plan for all tailgate and event rental clients.
• Develop a team culture focused on poise, accountability, detail, and with high attention to hospitality.
• Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights for leadership
• Responsible for Accounts Payable and Receivable for properties/operations including tracking and reporting.
• Full ownership of pricing and discounts as approved by Regional Vice President
• Supervision and development of team members by providing consistent feedback in relation to key performance metrics and company expectations; oversee recruiting and assist with training when needed
• Support company-wide initiatives and encourage behavior that promotes adoption of initiatives, processes, and policies

• General:
  Strategic planning and trend forecasting; ensure compliance with company-wide initiatives and processes/improvements; manage and improve current systems including quality control, maintenance, inventory, and process management
• Event Management:
  Event layout, design assistance, and oversight of events operations; and manage relationships with key vendors including rental, food and beverage partners
• Asset Management:
  Oversee all aspects related to facility management including warehouse organization and cleanliness if applicable, office organization, general facility maintenance and facility services such as cleaning, landscape, and pest control ; oversee Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance and inventory maintenance, asset counts and repair schedules; budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures
• Public Relations & Communication:
  Serve as a visible representative of REVELXP with customers, university administration and athletic department; manage all partner relationships with existing partners and key event rental clients; and attend community functions with executive management

• Bachelor’s degree in business administration, or similar, from an accredited four-year college, or active progress towards a four-year degree, or equivalent experience
• Strong interpersonal and communication skills
• Ability to effectively manage others
• Ability to coach and deliver constructive feedback with diplomacy
• Proficient in computer skills and basic math skills
• A passion and ability…