Assistant Operations Manager

were once right where you're standing. Dura Serv is looking for an Assistant Operations Manager who leads service coordinators, manages daily execution, and is ready to grow into full branch operational ownership.

ENGINEERING A FRAMEWORK OF EXCELLENCE.

THE BEST OPERATIONS MANAGERS

were once right where you're standing. Dura Serv is looking for an Assistant Operations Manager who leads service coordinators, manages daily execution, and is ready to grow into full branch operational ownership.

This Is Where Operational Leaders Are Built.

Dura Serv's branch service departments keep commercial dock and door systems running for warehouses, distribution centers, and industrial facilities across the country. Behind every technician in the field is an operations team that planned the schedule, staged the equipment, managed the subcontractors, and made sure the customer commitment was met — on time, on budget, and to standard.

As Assistant Operations Manager, you work directly alongside the Operations Manager to keep that engine running — supervising Service Coordinators, managing daily schedules and manpower, overseeing the warehouse and inventory protocols, and reinforcing the operational standards that define how this branch performs. This isn't a step sideways. It's a structured path to running the department yourself.

If you're operationally sharp, accountable by nature, and ready to take on supervisory responsibility with a clear path to more — this is your next move.

Execute the Operation

• Assist in planning, implementing, and executing daily schedules and project plans to ensure all customer commitments are met on time, within budget, and to the quality standard Dura Serv's customers expect
• Review workload daily and manage manpower effectively — adjusting promptly to changing priorities without losing momentum on existing commitments
• Oversee warehouse operations including equipment staging, stock parts ordering, purchase orders, and inventory management protocols alongside the Assistant Operations Manager – Field

• Provide direct daily supervision to Service Coordinators — assigning duties, evaluating performance, and driving continuous improvement through consistent coaching and feedback
• Assist with oversight and management of subcontractors — conducting job site reviews, evaluating workmanship, and ensuring punch list completion to Dura Serv's standard
• Reinforce and enforce company policies and procedures across all departmental operations — your team's compliance reflects your leadership

• Support the Operations Manager in leading service department growth — including managing administrative functions and supporting the Technician Training Program
• Develop your operational and leadership skills through direct exposure to every aspect of branch service operations — this role is designed as a development track, not a holding position

You don't wait to be told what needs attention. You see it, you address it, and you come back with a solution — not a status update.

• Operationally minded — you think in schedules, priorities, and outcomes; you understand that a plan only matters if it gets executed
• A natural supervisor — you've led or coordinated people before and you understand that accountability, consistency, and coaching are what build a reliable team
• Adaptable under pressure — when priorities shift mid-day (and they will), you adjust without losing control of the commitments already in motion
• Detail-oriented in the right places — warehouse inventory, equipment staging, purchase orders, and workmanship evaluations all reflect your attention to what matters
• Physically capable — this role includes warehouse and field environments; frequent standing, bending,…