Shift Lead
Listed on 2026-09-12
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Manufacturing / Production
Operations Management, Production Manager
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job DescriptionKey Responsibilities May Include:
- Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
- Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
- Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
- Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
- Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
- Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.
We are committed to providing our employees with a positive and challenging working environment, continued professional development, work-life balance and offer the following benefits:
- Awesome Medical, Dental & Vision Available after 60 Days
- Company paid Life & Accidental D&D insurance after 60 Days
- Generous Paid Time Off
- 401K
- Employee Assistance Program
- Employee Referral & Recognition Programs
- All required PPE provided by company
The Shift Lead is responsible for assisting the Plant Leadership in managing total plant operations for an assigned shift and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality, and cost. Displays functional knowledge of forklift, pallet repair and sort operations, and quality control. Assists with directing the work of the forklift, sort, repair, and shipping and receiving functional teams across the production floor.
Assists with supervising the work of all production employees – monitors production and shipping schedules based on availability of raw and finished goods. Provide hands‑on peer leadership to production staff to support training and development, evaluate, motivate, delegate and monitor their activities. Support plant administration to ensure compliance to established policies and procedures. Enforces policies and procedures to drive inventory accuracy.
Fills in for Operations Supervisor(s) as needed.
- Demonstrated internally and/or externally the ability to lead others.
- Strong customer focus orientation.
- Ability to build consensus.
- Ability to work cross-functionally.
- Ability to drive safety conscious.
- Prior experience as supervisor or operations lead in a manufacturing environment preferred.
- Regional Director
- Plant Manager
- Assistant Plant Manager
- Operations Supervisor
- Shipping & Receiving Coordinators
- HSE Plant Supervisor or Lead
- Quality & CI Supervisor or Lead
- Communication skills
- Dele…
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