Content Marketing Specialist

** We are currently hiring for one position that may be based out of either our Florida or California office locations. While we are considering candidates from both coasts, only one role will be filled.

For 65 years, Partners Federal Credit Union has delivered The Partners Difference to more than 175,000 members, providing the highest levels of service, value, access, and convenience.

At Partners, our people are the heart of everything we do. We attract, develop, and empower exceptional talent—individuals who are inspired by our Members’ financial dreams and committed to meaningful work.

Whether you’re offering products that change lives, creating member experiences that bring joy, or driving innovation that pushes us forward, we want every individual at Partners to feel connected to their work in a meaningful way.

Here, you’ll find more than just a job. You’ll discover a culture where you can grow your career, find balance, and make a difference. And as the credit union for The Walt Disney Company, our exclusive connection ensures best-in-class benefits and perks—because we believe that when people feel supported, they thrive.

The Content Marketing Specialist supports Partners FCU’s marketing objectives by creating compelling, audience-focused content across social media platforms, email campaigns, blogs, and other member communications. This role helps shape organic engagement and extends the Credit Union’s brand voice while collaborating with cross-functional teams to deliver cohesive and impactful messaging.

Social Media and Digital Content

• Develop and maintain a robust content calendar for social media channels (Facebook, Instagram, Linked In).
• Create and publish engaging social media content that reflects our brand voice and resonates with Members.
• Monitor performance, engagement, trends, and audience insights to evolve content based on performance insights.
• Monitor, respond to, and elevate Member reviews and feedback across platforms such as Google and Yelp, ensuring timely, brand aligned, and compliant responses in partnership with internal teams.

Writing and Communications

• Write, edit, and proofread content for blog posts, emails, newsletters, internal/external communications, and other member touchpoints.
• Ensure consistency in tone, messaging, and quality across all content, aligned to brand standards and compliance guidelines.

Integrated Campaign Support

• Partner with Marketing team members to support integrated campaigns and promotions across multiple channels.
• Provide content, copy variations, and creative inputs for paid digital ads and landing pages.
• Coordinate with external agencies or vendors to ensure messaging aligns with brand voice and campaign goals.
• Support campaign launches by assisting with asset organization, timelines, and approvals.

Performance and Reporting

• Track basic content performance metrics (ex: likes, shares, open rates, click-throughs) and share actionable insights to improve engagement.
• Suggest optimization and improvements based on analytics and audience feedback.

• Maintain organized content assets, editorial calendars, and project documentation.
• Support marketing requests, deadlines, and workflows across team initiatives.
• Stay current with digital and social media best practices, tools, and platform updates.
• Assist with social listening, reputation monitoring, and timely responses (where appropriate) to member comments or community conversations.
• Assist with special projects, promotions, or initiatives as needed.

Minimum Education Required to Perform Job: Bachelor’s Degree

Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire: 2 to 5 years

Specific Experience

Required:

Experience in content creation, social media management, writing, or digital marketing. Credit Union or financial services experience is a plus.

Other Training, Technical Skills, or Knowledge

Required:

• Strong creative writing, editing,…