Communications Coordinator II

University Operations

University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

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University Operations is seeking to hire a Communications Coordinator II. This role is responsible for supporting the day-to-day execution of internal communications, digital content, and creative projects for University Operations. This role assists with writing, content development, digital publishing, and coordinating communications across multiple platforms to ensure accurate, engaging, and timely messaging.

Content Creation & Editorial

• Write, edit, fact-check, and proofread content for newsletters, internal communications, digital platforms, and specialty publications; review drafts prior to publication.
• Assist with content planning, editorial calendars, campaigns, and promotional initiatives.

Digital Platforms & Visual Media

• Support social media and Microsoft Teams channels, including content creation, scheduling, moderation, and engagement.
• Perform website updates and edits using Word Press; manage digital content and ensure accuracy and consistency.
• Assist with graphic design and development of flyers and promotional materials using Canva or similar tools.
• Capture photography and video content for internal communications as needed.

Analytics, Data & Administrative Support

• Track, compile, and report basic communications analytics (e.g., open rates, engagement, clicks).
• Maintain and update distribution lists, subscriber records, and contact databases.
• Provide general project coordination and administrative support for communications initiatives.

Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

• Experience supporting internal communications in a large or complex organization.
• Strong knowledge of Microsoft 365 tools, including Microsoft Teams.
• Experience with digital content management systems (e.g., Word Press).
• Proficiency with design tools such as Canva, Adobe Creative Cloud, or similar platforms.
• Experience with social media management, including content scheduling and engagement.
• Basic photography and videography experience.
• Familiarity with AP style.
• Familiarity with tracking and reporting communications analytics (e.g., open rates, clicks, engagement).
• Spanish fluency is a plus.

In addition to your application, please submit a portfolio showcasing relevant work, such as writing samples, communications materials, graphic design, photography, videography, or social media content.

The anticipated salary range for this position is $48,722 - $65,145. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country.

You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in…