Senior Communications Coordinator

This position assists with coordinating communications and media relations for all programs, activities, and publications to promote the Town of Jupiter. The position involves creating written and visual communications for the Town’s digital and physical/print platforms and managing communications projects to ensure an integrated communications approach, including supporting media strategy and relations. This professional position requires a highly detailed individual who also sees “the big picture” and works well in a fast-paced environment.

The ideal candidate will have strong writing and creative skills, attention to detail, excellent interpersonal skills, and the ability to work well independently and with a team. In the absence of the Director of Community Relations/PIO, acts as the Community Relations Department lead. This position reports to the Director of Community Relations/PIO.

The following duties are typical for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Develops and leads integrated communications and marketing plans that align with Town objectives, department needs, and audience insights.

Supports management of the Town’s Content Calendar, using it to prioritize work, set deadlines, and keep stakeholders on schedule; ensures efficient and productive workflow; recommends and implements process improvements to ensure quality and timely execution of initiatives

Provides strategic communications plans in support of Town initiatives and department programs, including branding, issue management, visibility, awareness, and methods to inform the public of programs, services, events, accomplishments, and activities.

Manages assigned initiatives and coordinates cross-functional contributors to complete projects on time.

Reviews and evaluates campaigns regularly, making or recommending improvements and/or adjustments as needed.

Writes, edits, and proofreads high-quality content for all of the Town’s audiences and channels (print/e-newsletters, web, social, email, reports, signage, video script, etc.) in line with brand guidelines and the Town’s Strategic Plan.

Translates complex information from subject matter experts (SME’s) into clear, resident-friendly messages; ensures plain language and accessibility.

Leads fact-checking and quality assurance per the Town’s branding and best practices; edits department submissions for accuracy, consistency, and tone.

Develops a keen knowledge and understanding of the Town of Jupiter's history, character, demographics, community, and culture.

Designs and lays out publications (flyers, posters, brochures, newsletters, reports, etc.) and digital assets/content according to brand standards.

Oversees print preparation, production, and distribution for printed and promotional materials.

Assists in the creation/publishing of web and social content and graphics.

Helps develop and support the Town’s media strategy; assists in the preparation, development and relaying of information to the media and public.

Serves as the Acting Public Information Officer (PIO) in the Director of Community Relations/PIO’s absence. May be called upon to manage media events, interviews, and on-camera appearances as necessary.

As needed, reports to the Town’s Emergency Operations Center or the scene of an incident to prepare and disseminate information to the public.

Participates in monitoring media mentions and stories, and proactively developing…