Manager, Nationwide Peer-to-Peer Programs

Autism Speaks is seeking a Manager, Nationwide Peer‑to‑Peer Programs to lead the execution of their Team Up run Disney portfolio and support select Team Up events. This role is accountable for achieving fundraising revenue goals, delivering a high‑quality participant experience, and ensuring consistent, well‑coordinated event execution, including program components.

The manager provides hands‑on fundraising coaching, delivers tools and resources to support participant success and growth, tracks and reports on performance, and supports on‑site event execution.

Attendance and on‑site participation at run Disney endurance events and designated Team Up events is an essential function of this role. The position requires travel, extended on‑site presence during multi‑day events, direct participant interaction, and physical event‑day support.

This role is part of a collaborative, growing program and requires flexibility to pitch in across Team Up and other peer‑to‑peer events as needed.

• Serve as the primary on‑site event lead for run Disney endurance events.
• Manage end‑to‑end planning and execution of run Disney events (typically four annually), ensuring fundraising targets, timelines, and participant satisfaction goals are met.
• Oversee event‑related communications, engagement tools, and participant journeys for run Disney events to drive recruitment, retention, and fundraising performance.
• Serve as on‑site supporting staff for key Team Up events and other peer‑to‑peer events as needed, providing in‑person operational and participant support to the designated event lead to achieve event goals.
• Deliver high‑quality customer service by coaching and engaging a large portfolio of fundraising participants and volunteers across all stages of the fundraising lifecycle using phone, email, newsletters, virtual meetings, and social media.
• Monitor performance against established revenue and participation goals (including an annual fundraising target of approximately $430,000 for the run Disney portfolio), and develop reports to track progress, identify trends, and surface risks or growth opportunities.
• Support the Senior Manager in day‑to‑day operations and execution of strategic fundraising plans across Team Up and other P2P initiatives.
• Serve as a power user of fundraising platforms, ensuring effective utilization, data accuracy, and reporting integrity.
• Oversee program timelines, communications, and engagement tools to recruit, train, and motivate participants to increase revenue for run Disney events.
• In partnership with the Senior Manager, lead social media and digital engagement efforts related to all Team Up events to increase visibility and fundraising performance.
• Proactively identify, elevate, and resolve issues impacting participant experience or program performance.
• Collaborate cross‑functionally with marketing, digital, web, and donor support teams to ensure consistent messaging and efficient operations for all events.
• Manage a shared or vanity inbox and deliver responsive, high‑quality customer service.

(The responsibilities listed above are representative and not all inclusive. Other duties may be assigned by supervisor/s. As outlined in your performance goal setting forms, you will be responsible for achieving the goals provided by and agreed upon with your manager.)

Bachelor’s degree or equivalent combination of education and experience.

• 5 years of experience in fundraising and working with volunteers or participants, preferably within peer‑to‑peer and/or endurance‑based fundraising programs.

• Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously.
• Proven ability to deliver high‑quality customer service and participant support.
• Strong analytical and critical‑thinking skills to identify challenges and implement effective solutions.
• Excellent written, verbal, and presentation communication skills.
• Intermediate proficiency with Microsoft Office 365.
• Working knowledge of fundraising platforms and systems; experience with Go Fund Me  Pro/Classy preferred.
• Experience with CRM and…