Scheduling & Registration Specialist - General Surgery, Trauma, and Burn Clinic - Orlando

Position Summary

Title:

Scheduling Registration Specialist

Department:
Orlando Health Medical Group - Interventional Spine

Location:

77 UNDERWOOD ST ORLANDO FL 32806

Status:
Full-Time | 40 hours per week

Shift: Monday - Friday, 8am - 5pm

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award‑winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100‑year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

• Efficiently and accurately gather and input patient demographic information, insurance verification/authorization and schedules; reschedule and cancel multiple diagnostic and interventional procedures.
• Accurately communicate prep information, arrival time and arrival location to patient.
• Input and distribute charge management process on a daily basis.
• Demonstrate self‑direction, personal accountability and maintain the quality of patient business and departmental maintenance.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintain compliance with all Orlando Health policies and procedures.
• Demonstrate in‑depth knowledge of ancillary departments.
• Accurately use medical terminology, multi‑line phones and word processing/spreadsheet applications.
• Regularly communicate with Patient Access and clinical departments regarding registration and scheduling issues.
• Takes a proactive role in problem resolution.

• High School Graduate or equivalent.
• Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).

None.

One (1) year of clinical registration, scheduling or closely related experience required.