Assistant Nurse Operations Manager - ER

Position Summary

Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119‑bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care.

We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission and are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program.

The Joint Commission’s Gold Seal of Approval distinguishes healthcare organizations and programs that exemplify commitment to quality and safety. We are also a participant in the American College of Cardiology CathPCI Registry for improved diagnostic cardiac catheterizations and percutaneous coronary interventions.

Competitive Pay:
Evening, nights, and weekend shift differentials offered for qualifying positions.

All‑Inclusive Benefits (Starting on Day One) include student loan repayment, tuition reimbursement, free college education programs, retirement savings, paid paternity leave, fertility benefits, elder and child‑care backup, pet insurance, PTO/Holidays, and more for full‑time and part‑time employees.

• Shared 24/7 accountability with Nursing Operations Manager
• Recruitment and selection of new team members, including interviews, peer selection, and candidate evaluation
• Coordinate corrective action, progressive discipline, and career advancement with Human Resources
• Investigate event reports and provide feedback to Management and team members
• Oversee schedules to ensure proper staffing mix and patient care (including patient flow)
• Perform Nurse Leader rounds and reviews, identify variance from nursing best practice, and participate in process/quality improvement initiatives
• Ensure customer experience upheld by all team members and provide service recovery to patients and families as needed
• Interface with patients and families to provide instruction, promote participation, and coordinate nursing activities
• Participate and/or lead staff meetings, GEMBA board, or huddles; demonstrate ownership of unit and outcomes
• Perform direct patient care activities as required to meet operational needs
• Possess excellent interpersonal skills and ability to work in a team environment
• Respect the rights and privacy of others and hold staff information in strict confidence
• Ensure incident reports completed appropriately and follow up with event reports as needed
• Maintain punctual attendance consistent with Orlando Health policies, ADA, FMLA, and other federal, state, and local standards
• Maintain compliance with all Orlando Health policies and procedures
• Express ideas clearly and effectively in verbal and written communication
• Advocate on behalf of the nursing staff to represent concerns of patients, families, and staff
• Implement strategies that promote education, health, and safety
• Foster diversity, equity, and inclusion
• Demonstrate collaborative and collegial relationship skills, engage staff in decision‑making, and exhibit effective conflict resolution skills
• Role‑model professional behaviors and serve as a mentor to coach team members and colleagues
• Promote a safe working environment and support coordination of follow‑up related to workplace violence occurrences
• Manage various human resources functions including recruitment, retention, supervision, coaching, and productivity
• Assist with the clinical evaluation (note: text is incomplete)
• Ensure compliance with certifications, licenses, and required education for team members
• Influence team members to enhance abilities and promote professional development
• Support professional growth and development activities; maintain active…