Clin Asst Nurse Mgr Ambulatory

Overview

Supports administrative and clinical operations of a large ambulatory medical residency program clinic. The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure delivery of high-quality care, exceptional customer experience, and optimal patient flow. In conjunction with Nursing Leadership, the CANM provides guidance, fosters collaboration, and is responsible for the ambulatory and/or outpatient clinical operation(s) including patient care assignments, clinical customer experience, clinical efficiencies, and quality outcomes.

• Exemplar of the mission, vision, and values of Orlando Health.
• Participates in shared leadership structure.
• Monitors overall status of patients within area of responsibility.
• Coordinates and/or participates in the delivery of patient care ensuring compliance with providers orders and established policies, procedures, and standards of practice.
• Serves as a resource supporting frontline team members and providers as appropriate.
• Supports clinical collaboration focusing on patient coordination of care.
• Performs direct patient care activities as required to meet operational needs.
• Interfaces with patients and families to enhance customer experience by conducting Nurse Leader rounds and investigating and responding to patient/family and provider complaints.
• Participates in and/or leads safety huddles.
• Embraces, communicates, and promotes change and problem solving.
• Assesses equipment needs to ensure staff have the needed equipment for patient care, and they can appropriately utilize equipment.
• Supports and sustains all leader-driven initiatives.
• Assists with retention strategies for new team members that fosters a Best Place to Work environment.
• Maintains a regulatory-ready environment of care.
• Ensures the appropriate allocation/adjustment of staff, assignment of meal breaks, relief of team members as indicated, etc.
• Utilizes effective fiscal management skills and financial resources with decision-making.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Leadership
• Supports strategic imperatives by attending leadership huddles, assisting in new nursing/clinical initiatives, and fostering positive multidisciplinary partnerships through collegial collaboration.
• Serves as a coach and mentor for the nursing team.
• Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
• Fosters diversity, equity, and inclusion.
• Promote a safe working environment; support and coordinate follow-up related to workplace violence (WPV) occurrences.

• Performance supports the Professional Practice Model.
• Superior clinical and critical thinking skills for the assigned unit/department.
• Clinical expert and liaison ensuring care is provided congruent with Orlando Health policies and procedures.

• Participates in the collection of unit/department information via audits to identify opportunities for improvement and trends.
• Promotes high-quality nursing practice supported by evidence-based practice, research, organization, and national standards.

• Bachelor of Science in Nursing Degree (BSN) preferred.

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• Certification in area of expertise preferred.
• May require one or more of the following certifications based on the assigned patient population:
• Advanced Cardiovascular Life Support (ACLS)
• Pediatric Advanced Life Support (PALS)
• Neonatal Resuscitation Program (NRP)
• Trauma Nurse Core Course (TNCC)

• A minimum of one year of experience as a Registered Nurse.