Nurse Navigator; Hematology Oncology

Job Description

Nemours is seeking a Nurse Navigator (Hem Onc), Full‑Time, to join our Nemours Children’s Hospital team in Orlando, Florida.

The Nurse Navigator will serve as a pediatric oncology and/or hematology nurse navigator, providing high‑level service and quality of care and coordination to individuals requesting or receiving service for the Hem Onc (Nemours Children’s Center for Cancer and Blood Disorders, NCCBD) and its sub‑specialties. The role involves advocacy, education, and navigating the health‑care system to overcome barriers for patients, families, and caregivers.

• Proactively develops and enhances processes to improve clinical experience for referred patients and the referring physician. Provides clinical assessment expertise to scheduling parameters – timing of visit, appropriate provider, etc. Improves access to care by assuring efficient and effective coordination between visits including scans, complex scheduling, sub‑specialty interface, home care, and inpatient admissions.
• Coordinates multidisciplinary/comprehensive clinics, assisting with clinic flow and alerting providers to patient needs. Supports the work of research and serves as a critical interface.
• Coordinates and delegates prior authorizations and peer‑to‑peer.
• Participates in multi‑disciplinary team discussions in relation to the individualized patient care plan. Bridges gaps in care and supports care coordination for patients with highly complex care needs and serves as a liaison between the patient/caregiver and provider when necessary.
• Facilitates and follows up on lab, scans and other tests; assists with specialty medication management; and provides education around those medications. Triages patient and families’ complex needs including telephone and electronic encounters.
• Evaluates the patient/family response to care on an ongoing basis. Tracks patient outcomes and relevant data using information systems and pathways. Maintains any registries as needed.
• Promotes and provides patient, family, staff, and community education using clinical expertise and knowledge base in person, by phone, via newsletter, and through community outreach.
• Maintains Association of Pediatric Hematology Oncology Nurses (APHON) Chemotherapy/Biotherapy provider status.
• Serves as a resource and may provide cross‑coverage in other areas including Hem Onc inpatient and infusion center in accordance with applicable job description requirements.
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by the employee’s supervisor.

• Bachelor’s Degree in Nursing required.
• Current Florida RN License in good standing.
• American Heart Association BLS Certification required.
• Minimum of one (1) year to three (3) years of experience required. Minimum two (2) years clinical experience, pediatrics Hem Onc preferred.
• Obtain APHON certification within six (6) months of hire.
• CPHON, CPON, or BMCTN certification preferred.
• Travel to satellite locations may be required.