Four Corners Emergency Department, Assistant Nurse Operations Manager

Assistant Nurse Operations Manager

Position Summary:

• Facility:
  Four Corners Free-Standing ED
• Location:
  
  Clermont, FL
• Status:
  Full-Time (Exempt)
• Department:
  Emergency Department
• Schedule:
  
  Days

The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

• Shared 24/7 accountability with Nursing Operations Manager.
• Participate in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
• Coordinate with the Unit/Department Nursing Operations Manager and Human Resources on corrective action, progressive discipline, and career advancement.
• Investigate event reports and provide feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversee schedules for the unit to ensure the proper mix of staff is available each shift to provide appropriate patient care.
• Maintain oversight of patient flow and intervene as indicated to achieve expected outcomes.
• Perform Nurse Leader rounds and reviews to identify variance from nursing best practice and regulatory or hospital standards; participate in process/quality improvement initiatives to improve outcomes and standard work.
• Ensure the customer experience is upheld by all team members on shift and provide service recovery to patients and their families as needed.
• Interface with patients and families to provide instruction, promote participation in patient care, and coordinate nursing activities.
• Participate and/or lead staff meetings, GEMBA board, or huddles; demonstrate ownership of unit and outcomes.
• Perform direct patient care activities as required to meet operational needs.
• Possess excellent interpersonal skills and ability to work in a team environment.
• Respect the rights and privacy of others and hold staff member information in strict confidence.
• Ensure incident reports are completed appropriately and follow up with event reports as needed.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintain compliance with all Orlando Health policies and procedures.

• Bachelor of Science in Nursing Degree (BSN) required if Masters of Science in Nursing (MSN) not held.
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or BSN with a graduate degree in Business or health-related field preferred.

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Maintain current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
  • Advanced Cardiovascular Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Resuscitation Program (NRP)
  • Trauma Nurse Core Course (TNCC)

Two (2) years of experience as a Registered Nurse in an advanced care setting required. Two to four (2-4) years of experience in an Emergency Department setting strongly preferred.