Care Navigator I, Population Health - Neurosurgery, Clermont

About Orlando Health Medical Group
Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care

Position Summary

About Orlando Health Medical Group
Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Orlando Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

Job Summary

Directly responsible for providing supportive care transition services to patients aligned to the health system's value-based care programs in collaboration with clinical and administrative stakeholders across the organization. Serves as part of a multi-disciplinary team to connect with our managed patient populations and their families, ensuring the necessary resources are in place to timely, safely, and effectively navigate the patient between each site of care until the patient is successfully discharged to home.

Responsibilities

What you will do

• Possesses a strong understanding of medical terminology and understands healthcare operations, patient engagement, physician relations and all other healthcare related issues.
• Takes initiative to develop knowledge, skills, and abilities to perform at a high level in the care transition navigation role, including staying abreast of related care transition management news, documentation, and literature.
• Ensures compliance with all necessary risk management programs, corporate quality initiatives, and other corporate objectives.
• Partners with various healthcare entities and physician practices to foster integrated relationships with patients, families, and caregivers to facilitate streamlined patient transitions across the continuum of care.
• Assists patients and caregivers in navigating care services post-hospitalization, including development of patient-tailored post-acute care plans and routine patient monitoring to ensure plan adherence.
• Engages with patients using strong communication skills and utilizes patient feedback to identify current service needs and anticipate future service needs using a patient-first philosophy.
• Distributes…