Quality Lead, Customer Experience & QA Training
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-07-11
Listing for:
Versant Media, LLC
Apprenticeship/Internship
position Listed on 2026-07-11
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
VERSANT Media in Orlando, FL is seeking a Quality Lead, Consumer Support to analyze QA results, survey responses, and customer feedback to ensure products and services meet high standards. The role involves conducting close-the-loop interactions to resolve issues and improve service quality, with on-site training followed by hybrid sessions.
You will back up the Quality Trainer, evaluate processes, and generate insights from QA data to drive improvements.
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