Food And Beverage Manager

Job Details

Job Location:

Dezerland Park Orlando
- Orlando, FL 32819 | Position Type:
Full Time | Education Level: 4 Year Degree |

Job Shift: Any | Job Category:
Restaurant
- Food Service

FOH Operations Leadership:
Oversee daily FOH operations across the full‑service restaurant, quick‑service outlets, food trucks, bar, and event/catering setups, ensuring consistent service standards at every venue. Maintain a visible floor presence during peak service to ensure smooth flow, accurate timing, and high standards of hospitality. Set and enforce FOH service standards, sequence of service, and guest experience expectations across all outlets. Collaborate closely with the BOH Kitchen Manager to keep FOH and BOH timing, communication, and standards aligned.

Bar Operations:
Oversee bar mise en place, batching, par levels, and beverage quality and consistency. Ensure compliance with Alcoholic Beverage Commission (ABC) laws and responsible alcohol service practices. Manage liquor, beer, wine, and beverage product ordering, receiving, and inventory.

FOH Inventory & Cost Control:
Manage ordering and inventory for all FOH items, including beverage and bar product, FOH paper goods and supplies, uniforms, smallwares, POS supplies, and FOH equipment. Conduct regular FOH inventory counts and reconcile usage against sales and waste. Double‑check and reconcile FOH inventory against attraction‑side food and beverage inventory to ensure alignment and prevent shortages. Monitor and control FOH labor costs through schedule optimization aligned with demand patterns and labor laws.

Maintain operating budgets; monitor P&L results, controllables, and FOH labor to meet financial targets.

FOH Menus & Guest

Experience:

Partner with upper management and the BOH Kitchen Manager on FOH menu development, item descriptions, pricing, and menu rollouts across the restaurant, quick‑service outlets, and food trucks. Conduct daily line checks on FOH presentation, table settings, menu accuracy, and guest‑ready standards. Ensure accurate communication of 86’d items, menu changes, allergens, and daily operational priorities to FOH teams. Lead guest recovery and service resolution;

review guest feedback, comment cards, and satisfaction data with staff to drive improvements. Stay readily available and approachable for guests and staff on the floor.

Event Catering & Setup (FOH):
Own all FOH responsibilities for event and catering setup, service, and breakdown. Coordinate FOH staffing, equipment, table/buffet/bar setup, and guest flow for events. Partner with the BOH Kitchen Manager, event coordinators, and operations to ensure events are properly staffed and timed. Participate in event walkthroughs and planning meetings.

Systems, SOPs & Documentation:
Build and maintain FOH SOPs, opening/closing checklists, side‑work lists, and steps‑of‑service guides for every outlet. Develop FOH training materials, signage, and menus/templates as the department grows and adds outlets. Continuously refine FOH systems and processes as new outlets, menus, and event offerings come online.

Food Safety & Sanitation:
Ensure FOH compliance with food safety, sanitation, HACCP, and OSHA standards. Coordinate monthly self‑inspections, sanitation walkthroughs, and deep‑cleaning programs for FOH and bar areas. Train FOH staff on food safety, allergen awareness, and responsible alcohol service.

Recruitment & Team Leadership:
Oversee and develop the Assistant F&B Manager, F&B attendants, bartenders, servers, hosts, and event attendants. Lead recruitment, interviewing, and hiring for FOH positions. Conduct performance evaluations, coaching, mentoring, and disciplinary actions per SOP. Conduct effective pre‑shift meetings, team updates, and training sessions to communicate expectations and priorities. Understand FOH roles well enough to step in as a Cashier, Server, Host, or Bartender when short staffed.

Foster teamwork, empowerment, accountability, and a positive, collaborative work environment. Serve as a role model for professionalism, hospitality, and appropriate service behaviors.

Cross‑Functional Collaboration & Growth:
Collaborate…