Sales Specialist

Responsible for Cap World Sales and Product knowledge. This position will be relating directly with customers and will be responsible for satisfying customers who have complex truck accessory needs.

• Store Manager
• Regional Manager
• General Manager
• President

Education:

College Degree Preferred but High School Diploma required

Licensing/Registration/Certification:
Drivers License

Experience:

1-5 years retail sales experience and/or Cap World experience.

Must have excellent communication, problem solving skills and a professional attitude. Computer literacy a must.

Body Positions:
Primarily standing and walking in showroom, shop floor, and warehouse.

Occasionally, Sales Associate will be sitting at a desk or driving to different locations.

Body Movements:
Walking throughout store, use of hands, arms, and eyes for use in the movement of products.

Body Senses:
Use of vision to read product specifications and in the inspection of merchandise, installation facilities, showroom, warehouse, and the store lot. Hearing in dealing with Manager, employees and customers.

Mathematics:
Ability to read and interpret financial calculations and reports.

Language:
Must be able to communicate in English both written and oral. Able to prepare and read reports, interact with customers, business associates, and provide direction to subordinates.

Working Conditions:

Includes, but not limited to, showroom setting, shop floor, assisting sales staff and installers in handling and displaying merchandise.

• Develop and institute wholesale and retail sales strategies and programs.
• Introduce new products and ideas to increase sales margins.
• Assist in the preparation and analysis of sales and profit outlooks.
• Review weekly and monthly sales results with the Store Manager.
• Guarantee timely reaction to customers’ presence, questions and problems.
• Ensure that a high level of product knowledge is maintained
• Responsible for scheduling and documenting customer appointments for installation.
• Calls on key truck dealers as requested by the Store Manager.
• Knowledgeable of sales trends in the industry.
• Aware of, and follows all safety standards and safety requirements including any required forms.
• Timely replenishment of stock and the proper presentation (pricing, part #’s, and codes) is essential.
• Assist with store opening/closing procedures.
• Daily operations such as paperwork, time cards, computer generated reports, accurate ordering and inventorying of products, as well as end-of-day reconciliation and nightly deposits.
• Security and loss prevention
• Understanding of profit and loss accountability
• Any and all other duties as assigned by Store Manager, Regional Manager, General Manager or President