Level 1 Assistant Manager

• Job Category Org:
  Store Assistant Manager

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Join our dynamic team as a Level 1 Assistant Manager in Ocoee, United States! We're looking for an enthusiastic and self-motivated individual to support our store operations and contribute to our success. As a Level 1 Assistant Manager, you'll play a crucial role in maintaining a high-performing, customer-focused environment.

• Assist in overseeing daily store operations and ensure smooth functioning
• Support the store manager in achieving sales targets and key performance indicators
• Help manage and motivate team members to deliver exceptional customer service
• Participate in inventory management and stock control processes
• Contribute to creating and maintaining a positive work environment
• Assist in training and developing new team members
• Ensure compliance with company policies and procedures
• Handle customer inquiries and resolve issues professionally and efficiently
• Support promotional activities and visual merchandising efforts
• Assist in scheduling and workforce management

• Proven self-motivation and ability to take initiative
• Experience in running or assisting with high-volume store operations
• Strong leadership skills with the ability to inspire and motivate team members
• Excellent communication and interpersonal skills
• Demonstrated problem‑solving abilities and decision‑making skills
• Basic understanding of business operations and retail management principles
• Customer service orientation with a passion for delivering exceptional experiences
• Strong time management skills and ability to prioritize tasks effectively
• Flexibility to work varying shifts, including evenings, weekends, and holidays
• Ability to thrive in a fast‑paced, dynamic retail environment
• Proficiency in basic computer skills and point-of-sale systems
• High school diploma or equivalent (preferred)

PHYSICAL REQUIREMENTS
, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down…