Experiential Luxury Watch Sales Specialist

Summary

Client Advisor focused on achieving sales targets through strong selling techniques and delivering memorable in‑store experiences. Builds long‑lasting client relationships using clienteling and omnichannel outreach while supporting boutique initiatives and events. Contributes to boutique operations and ensures compliance with retail procedures and visual merchandising standards.

• Drive boutique sales and meet individual KPIs (traffic, conversion, ASP, mix).
• Develop and grow client relationships through outreach, appointments, and personalized follow‑up.
• Present product storytelling, upsell, handle objections, and close sales; represent the brand in and outside the store.
• Support store operations: inventory, cash handling, security, opening/closing, and coordinate aftersales until return of the watch.
• Use retail systems (CEGID, Salesforce) and execute visual merchandising, window animation, and product presentation.

• Minimum 2 years experience in luxury retail with knowledge or passion for watches, lifestyle trends, and technology.
• Strong selling skills: client discovery, presentation, upselling, objection handling, and closing.
• Fluent in English and the local language; a third language is a plus.
• Digitally savvy, client‑centric, adaptable, self‑motivated, team oriented, and results driven.