Supervisor, Visual Merchandiser

ambassador supervisor, visual merchandiser

at seaworld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our ambassadors. Join us and play an important part on our incredible team!

as a supervisor, visual merchandiser, you will lead the planning, execution, and maintenance of visual merchandising presentations across assigned park retail locations.

• supervise, coach, schedule, and develop visual merchandising ambassadors.
• assign workloads, project timelines and monitor progress to ensure projects are completed accurately and on schedule.
• support visual merchandising planning and execution for new products, seasonal transitions, special events, promotions, and new retail locations.
• ensure visual presentations, merchandise sets, signage, fixtures, props, and displays are implemented safely and consistently with corporate standards and approved creative direction.
• update merchandise presentations based on product availability, sales performance, inventory levels, and business needs.
• conduct regular store walks with merchandise leadership to evaluate visual standards, identify opportunities, and establish priorities.
• oversee the installation, maintenance, removal, storage, and disposal of visual merchandising materials, displays, fixtures, and related assets.
• assist with the development and implementation of planograms, floor sets, window displays, promotional layouts, and product activations.
• maintain organized visual merchandising work spaces, storage areas, tools, supplies, fixtures, and display components.
• identify damaged, outdated, or inconsistent visual elements and ensure timely repair, replacement, or removal.
• coordinate with internal departments and external vendors regarding signage, fixtures, props, fabrication, printing, and installation needs.
• monitor project expenses, supply usage, and visual merchandising resources in partnership with merchandise leadership.
• provide ongoing training, feedback, coaching, and performance documentation for direct reports.
• perform other duties and special projects as assigned.

what it takes to succeed:

• must be at least 18 years old.
• high school diploma or ged required; associate or bachelor's degree in visual merchandising, retail management, design, marketing, or a related field preferred.
• minimum of four years of visual merchandising, retail presentation, store design, or related experience.
• previous leadership or supervisory experience preferred.
• experience developing and executing merchandise displays, planograms, floor sets, signage, and promotional presentations.
• strong understanding of visual merchandising principles, including product placement, balance, color, scale, traffic flow, and storytelling.
• ability to interpret visual directives, planograms, design concepts, measurements, and installation instructions.
• strong project-management and organizational skills with the ability to manage multiple deadlines and changing priorities.
• excellent written and verbal communication skills.
• experience collaborating effectively with internal and external stakeholders.
• ability to work independently, troubleshoot installation issues, and make timely decisions.
• proficiency with microsoft office, adobe software suite and other design-related software.
• a valid state driver's license and the ability to meet company vehicle-operation requirements.
• theme park, hospitality, entertainment, or high-volume retail experience preferred.
• must be available to work a flexible schedule based on business needs, including early mornings, nights, weekends, and holidays.

what else is important:

• must be able to lift, push, pull, and carry up to 50 pounds.
• must be able to stand and walk for extended periods throughout the work shift.
• must be able to climb ladders or work at elevated heights when necessary.
• must be able to kneel, squat, bend from floor to waist, reach overhead, grasp objects, and perform fine hand-manipulation tasks.
• must be able to safely use tools and equipment required for display installation and maintenance.
• must be able to work indoors and outdoors in varying weather conditions, including extreme heat, cold, rain, dust, fumes, and odors.
• must be able to work around cleaning products, adhesives, paint, hardware, and other materials used in visual merchandising.
• must be flexible regarding work locations based on business needs and project requirements.

the perks of the position:

• paid time off
• complimentary park tickets and passes
• park discounts on food and merchandise
• medical, dental, and vision insurance
• 401k retirement plan
• voluntary insurance
• life insurance
• disability benefits
• tuition reimbursement
• dependent and health care flexible spending accounts
• employee assistance program
• legal assistance plan

eeo employer:

seaworld parks &…