Travel Sales Concierge

About Vacation Innovations

Since its founding in 1999, Vacation Innovations has grown into a powerhouse in the vacation ownership industry. Our portfolio includes leading travel technology partner Holiday Systems International and premier timeshare resale marketplaces such as and . We provide comprehensive solutions including online advertising and marketing for by-owner timeshare sales and rentals, licensed timeshare brokerage, title transfer services, and customized owner solutions for timeshare resorts, developers, HOAs, and management companies.

With a talented and dedicated team of over 250 professionals across our Orlando, FL, and Exeter, NH offices, Vacation Innovations is at the forefront of reinventing the online marketplace for vacation ownership and rentals. Our family of major consumer brands delivers innovative secondary market services, making us a trusted partner and industry leader.

Responsibilities

• Deliver exceptional customer service and manage a private member travel base with professionalism
• Provide clients with cost-effective, tailored travel solutions, maximizing upsell opportunities
• Consistently achieve monthly sales revenue targets and goals
• Collaborate closely with management to ensure customer satisfaction and meet travel needs
• Adhere strictly to all company and departmental policies and procedures
• Maintain accurate, detailed notes and client records in Salesforce

Qualifications

• Minimum of 2 years of strong travel sales experience; cruise industry experience is a significant plus
• Solid knowledge of the travel industry and trends
• Typing speed of at least 40 words per minute
• Proven ability to work as a team player and motivator
• Highly motivated, goal-oriented, and self-driven
• Professional and clear communicator with customers
• Excellent time management skills and ability to multitask effectively
• Strong analytical skills with attention to detail
• Proficient with internet research and computer software applications
• Skilled in proper note-taking and record keeping
• Flexibility to work evenings, weekends, and holidays as required

Equal Opportunity Employer

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For further information, please review the Know Your Rights notice from the Department of Labor.