Sales & Operations Advisor

Overview

Drive Time Family of Brands is the largest privately‑owned used‑car sales, finance and servicing company in the United States. We focus on transparent pricing, quality vehicles and customer experience. The Sales and Operations Advisor supports dealership operations and customer interactions to achieve sales goals and maintain compliance.

• Build strong partnerships with customers, guiding them through the Drive Time Nurture and Sales processes.
• Manage the full sales cycle by creating sales calls, securing appointments, and converting visits into completed sales.
• Perform operational responsibilities, including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and related administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, OET experience, financing options, and all related sales processes (trades, upgrades, post‑sale activities).
• Continuously develop sales competencies, including negotiation, customer experience and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe and highly effective team environment.
• Deliver a world‑class, tailored customer experience in the dealership and introduce customers to the full Drive Time family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi‑phase, learn‑and‑earn role (Levels0–4) assuming increasing responsibility for sales, operations, inventory management and dealership leadership as certification is achieved.

• High School Diploma or GED required;
  Associate’s or bachelor’s degree preferred or equivalent experience.
• Minimum 3 years of related work experience in sales and retail operations with proven success in driving sales performance and managing operational processes.
• Valid driver’s license and acceptable driving record for the past 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Must remain in a stationary position at least 75% of the time, with occasional movement around the office. Requires visual acuity and manual dexterity to operate a computer and office equipment. May be required to lift objects up to 20 pounds.

• Medical, dental and vision coverage (employment‑grade plans with substantial premium coverage).
• 401(k) with company match.
• Company‑paid life insurance and short‑ and long‑term disability coverage.
• Tuition reimbursement.
• Wellness program with coaching, incentives and discounts on medical premiums.
• Paid time off (full‑time): wellness days, holidays and personal time.
• Monthly bonus share and sales contests.
• Consistent work schedule with Sunday closed.
• Comprehensive training and career‑development programs.

Drive Time is a drug‑free, tobacco‑free workplace and an equal opportunity employer. Hiring is contingent upon successful completion of background and drug screenings.