Account Manager

Job Summary

The Account Manager will set the overall strategy and objectives for the business related to Nidec Drives products in the HVAC and Refrigeration Market. The role requires a strategic mindset, deep industry knowledge, and a strong ability to collaborate across various functions to develop and execute effective market strategies. The primary responsibility is expanding current business with key customer accounts while driving total customer satisfaction and loyalty.

• Maintain and expand existing business with Tier 1 & Tier 2 accounts
• Develop understanding of the regional market and identify new target customers
• Extract key insights for future customer development and go‑to‑market strategies to support business strategic initiatives and drive growth
• Push the strategy into the Regional Sales Directors & Area Sales Managers with support from the regional General Manager
• Meet with key account customers with the HVACR group to improve relationships on a quarterly basis
• Assist in developing marketing plans with specific objectives for the HVACR market segment
• Maintain and update a sales "Tool Box" including marketing tools, training, application‑specific product information, pricing, and playbook
• Liaison between customer demands and plant demands
• Manage sales forecasts and resolve commercial issues with key customer accounts
• Process and organize customer quotations and inquiries
• Process credits and RMAs accurately and in a timely manner
• Maintain customer files and data including pricing, contracts, profiles, and open/closed customer orders and requests
• Actively acquire and help maintain product and system knowledge and updates in Salesforce
• Create, maintain, and conduct analytics reporting across Oracle and Salesforce
• Assist in the annual budget preparation

• Interacts with both internal and external customers

• Approximately 25%-35% travel

• Bachelor's degree in Engineering or Business is required

• 4+ years of relevant experience
• Proficiency with Microsoft Word, Excel, Oracle
• Must have excellent communication skills, both written and verbal

• Proficient with Salesforce

• English is required

Nidec is an Equal Employment Opportunity (EEO) and Affidavit Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your EEO rights as an applicant, please visit the following website: http://www
1.eeoc.gov/employers/upload/

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre‑approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.