Service to Sales Client Advisor

Service to Sales Client Advisor

The Ed Napleton Automotive Group is looking for our next Service to Sales Client Advisor. This is an exciting opportunity in a growing, fast-paced industry. Located at Volkswagen of Orlando, the Service to Sales Client Advisor will be responsible for assisting customers in the Service Department who are eligible for an upgrade.

• Aggressive compensation plans (Potential to earn $60,000-$100,000+ per year)
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Paid Vacation and Sick Time
• Paid Training
• Flexible Schedule(Monday-Friday 8:00am-5:00pm)
• Discounts on products, services, and vehicles
• Growth Opportunities

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow‑up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow‑up system that encourages repeat and referral business and contributes to customer satisfaction

• Excellent communication skills required.
• 2+ years Automotive Sales experience required.
• Tech Savvy – able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.