Inside Sales Representative

Inside Sales Representative

Position located at 4601 34th Street, Orlando, FL. Full‑time U.S. contract. Early Professional career level within Sales family.

• Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root‑cause analysis.
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customer’s purchasing cycle.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge.
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
• Other duties as assigned.

• 2+ years of customer service, sales, or electrical distribution experience.
• High School or GED - required.

• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs.
• Customer oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.
• Highly self‑motivated.
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relationship Management Tools (CRM).
• Ability to work overtime as needed.

• Sit:
  Must be able to remain in a stationary position – Constantly – at least 51%.
• Walk:
  Must be able to move about inside/outside office or work location – Frequently – 21% to 50%.
• Use hands to finger, handle, or feel:
  Operates a computer and other office machinery – Constantly – at least 51%.
• Stoop, kneel, crouch, or crawl:
  Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Occasionally – up to 20%.
• Climb or balance:
  Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally – up to 20%.
• Talk, hear, taste, smell:
  Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions – Occasionally – up to 20%.

• Up to 10 pounds – Frequently – 21% to 50%.
• Up to 25 pounds – Frequently – 21% to 50%.
• Up to 50 pounds – Occasionally – up to 20%.

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally – up to 20%.
• Handles or works with potentially dangerous equipment – Occasionally – up to 20%.
• Travels to offsite locations – Occasionally – up to 20%.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401(k) with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.