Front Desk Sales Representative

Front Office Sales & Customer Experience Specialist (Bilingual Required)

Fence Direct is hiring a Front Office Sales & Customer Experience Specialist to serve as the first point of contact for customers and help convert walk-ins, phone inquiries, and estimates into closed sales.

This is a customer-facing sales role that combines in-person service, phone communication, follow-up, and sales coordination. You will play a key role in guiding customers through their decision-making process and ensuring a smooth experience from estimate to installation.

This is a fast-paced office environment where communication, organization, and follow-up are essential.

Bilingual English/Spanish REQUIRED.

• 401(k)
• 401(k) matching
• Company parties
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off

• Greet and assist walk-in customers in the office
• Answer inbound phone inquiries and estimate questions
• Follow up on active estimates and customer opportunities
• Help guide customers through options and the sales process
• Maintain accurate CRM records and follow-up activity
• Coordinate with sales and operations teams for smooth job flow
• Manage multiple active customers and priorities at once

• Strong experience in customer-facing sales or front office roles
• Confident communicator in both English and Spanish (REQUIRED)
• Ability to guide customers professionally through decisions
• Highly organized with strong attention to detail
• Ability to multitask in a busy environment
• Professional presence and strong customer interaction skills
• Experience in inside sales, retail sales, or home services is a plus

Full-time, on-site position

Monday–Friday + Saturdays required

One weekday off provided each week to maintain a consistent 40-hour schedule

Occasional flexibility based on business needs

$17 – $18/hour (based on experience)

Commission based on sales performance and closed revenue targets

Growth opportunities within the company

• Direct impact role helping close real revenue every day
• Fast-growing company with advancement opportunities
• Structured sales process and clear expectations
• High-visibility role working directly with customers
• Supportive team environment with training and leadership support

If you are bilingual, confident with customers, and experienced in a sales-driven front office environment, we’d like to meet you.