Sales Development Rep

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees.

Our vast footprint, inventory and e‑Commerce platform allows us to provide our customers with best‑in‑class service when they need it and where they need it.

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in a business‑to‑business environment where its products are sold through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets.

CE offers customers a wide range of HVAC/R product lines, competitive pricing, best‑in‑class customer service and valuable, time‑saving services that position CE as an industry leader.

The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision‑making to develop and execute sales strategies that directly impact organizational success. The SDR leverages proven HVAC industry expertise and relationship management skills to deliver customized strategic sales solutions through digital platforms and phone interactions, driving sustainable customer growth.

• Design and execute strategic sales initiatives to drive revenue growth within residential add‑on replacement HVAC customer portfolios.
• Develop and optimize customer relationships through virtual platforms to maximize sales opportunities and strengthen business partnerships.
• Identify and advance high‑value sales opportunities within established accounts through strategic assessment and independent decision‑making.
• Drive business growth through cross‑functional collaboration and initiatives that enhance the customer experience and produce sales results.
• Leverage CRM analytics to evaluate customer sales performance and implement data‑driven strategies for portfolio expansion.
• Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization.
• Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets.
• Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management.

• Demonstrated knowledge of HVAC systems, terminology, and product applications.
• Minimum 2 years of experience in customer relationship management.
• Background in strategic sales and revenue growth.
• Excellent professional communication and relationship‑building skills.
• Demonstrated ability to execute strategic initiatives with urgency, precision, and results.
• Strong analytical and decision‑making capabilities.
• Proven success in self‑directed business development.
• Advanced proficiency in business technology platforms including CRM systems and MS Office Suite.
• Experience in developing and implementing customer‑focused business solutions.
• Proven track record of closing sales opportunities through systematic follow‑up and strategic account management.

• 2–5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, emphasizing strategic sales and relationship management.
• High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred.

• Health Insurance
• Health Savings…